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Installation and Delivery

Installation and Delivery

Right on time, your furniture in your room

Home delivery and assembly of the furniture, accessories and flat-pack products you buy on caploonba.com or in our stores are carried out free of charge by the Caploonba team. We plan the delivery day and time together with you, complete the installation and hand over your room ready to use.

Orpak Mobilya İnş. San. ve Tic. A.Ş. · Last updated: August 2026

Freedelivery and assembly by the Caploonba team

30 business daysstandard delivery time for products that require installation

By appointmentday and time scheduling, confirmation before delivery

Delivery Process

Every step, from your order to the end of installation, is planned by our team and shared with you.

STEP 1

Order and preparation

Once your order is received, your products are prepared. For furniture that requires installation, delivery time may vary by product; as a rule, it is 30 business days.

STEP 2

Scheduling and appointment confirmation

Our sales team sets a day and time for delivery and installation. Before delivery, our team calls you to confirm the appointment.

STEP 3

Delivery and installation

Your products are brought to your address on the agreed day and time, and installation and assembly are completed on site by the Caploonba team.

STEP 4

Invoice

Your invoice is handed to you together with your order. For any questions about your invoice, you can email destek@caploonba.com.

Installation and Assembly

The first installation and assembly of our furniture is carried out by our authorized staff, so your product is set up correctly and your warranty stays valid.

Authorized installation team

Your flat-pack products are assembled by the Caploonba team, who know the product and its assembly details. There is no extra charge for installation.

Wall fixing included in assembly

Tall products such as wardrobes, bookcases and dressers are fixed to the wall by our team during installation. In children's rooms, this is the most important safety measure against tipping.

Inspection during installation

If you notice a broken, scratched, faded or missing part during installation, you can ask for the product to be replaced. Your product is checked together with our team before handover.

Handed over ready to use

When installation is complete, our team collects the packaging waste, and your room is handed over clean and ready to use.

Delivery and Installation Areas

Our free delivery and installation service is provided by the Caploonba team in the provinces shown in green on the map. The list below the map shows the districts where we install.

Free delivery and installationDoorstep delivery by courier

Provinces marked in green

In the provinces marked in green, we deliver and install free of charge. You can find the individual districts in the list below.

View all delivery and installation areas as a list

AdanaSeyhan, Yüreğir, Çukurova, Ceyhan, İmamoğlu, Karataş

AfyonkarahisarDinar

AksarayCentral

AmasyaSuluova, Merzifon, Taşova, Göynücek, Gümüşhacıköy, Hamamözü

AnkaraCentral, Keçiören, Mamak, Çankaya, Altındağ, Yenimahalle, Akyurt, Ayaş, Çubuk, Etimesgut, Gölbaşı, Kahramankazan, Kalecik, Elmadağ, Sincan, Haymana, Kızılcahamam, Polatlı, Beypazarı, Güdül, Çamlıdere, Evren, Şereflikoçhisar

AntalyaBeldibi, Göynük, Kemer, Tekirova, Kumluca, Finike, Demre, Kaş, Kalkan, Serik, Belek, Manavgat, Alanya, Gazipaşa

AydınCentral, Kuşadası, Söke, Davutlar, Köşk, Umurlu, İncirliova, Ortaklar, Koçarlı, Germencik, Didim, Sultanhisar, Nazilli, Kuyucak, Çine, Bozdoğan, Karacasu, Horsunlu

BalıkesirCentral, Kepsut, İvrindi, Susurluk, Savaştepe, Bigadiç, Dursunbey, Balya, Edremit, Gönen, Havran, Altınova, Ayvalık, Bandırma, Gömeç, Burhaniye, Erdek, Altınoluk

BatmanCentral, Beşiri, Hasankeyf, Gerçüş, Kozluk, Sason

BilecikCentral, Bozüyük

BoluCentral

BurdurCentral, Bucak

BursaNilüfer, Osmangazi, Yıldırım, Gürsu, Kestel, Mudanya, Mustafakemalpaşa, İnegöl, Yenişehir, Gemlik, Orhangazi, İznik, Karacabey, Keles, Harmancık, Orhaneli

ÇanakkaleCentral, Eceabat, Lapseki, Ezine, Çan, Bayramiç

ÇorumCentral

DenizliCentral, Honaz, Akköy, Sarayköy, Babadağ, Buldan, Tavas, Cankurtaran, Çal, Çivril, Güney, Kale, Beyağaç, Bekilli, Çameli, Acıpayam

DiyarbakırCentral, Bismil, Sur, Yenişehir, Bağlar, Çınar, Eğil, Ergani, Kocaköy, Hazro, Lice, Dicle, Hani, Çermik

DüzceCentral

ElazığCentral, Baskil, Keban, Sivrice, Kovancılar, Maden, Palu, Alacakaya, Ağın, Karakoçan

ErzurumCentral, Yakutiye, Dadaşkent, Yenişehir, Ilıca, Aşkale, Çat, Pasinler, Tortum, Köprüköy, Horasan, Uzundere, Oltu

EskişehirCentral, Odunpazarı, Tepebaşı, İnönü, Alpu, Çifteler, Mahmudiye, Mihalgazi, Seyitgazi, Sarıcakaya, Beylikova, Sivrihisar, Mihalıççık, Han, Günyüzü

GaziantepŞahinbey, Şehitkamil, Nizip, Oğuzeli, Yavuzeli, Araban, Nurdağ, Karkamış, Islahiye

GiresunCentral

Hatayİskenderun, Orhantepe, Erzin, Dörtyol, Payas, Arsuz, Belen, Antakya, Reyhanlı, Kırıkhan, Defne, Harbiye, Samandağ, Altınözü

IspartaCentral, Gönen, Atabey, Keçiborlu, Eğirdir, Uluborlu, Barla, Yalvaç, Aksu, Senirkent, Gelendost, Yenişarbademli, Şarkikaraağaç

İstanbulAvcılar, Ümraniye, Sarıyer, Pendik, Mecidiyeköy, Şişli, Beşiktaş, Eyüp, Kartal, Ataşehir, Maltepe, Sultanbeyli, Beykoz, Çekmeköy, Şirinevler, Bakırköy, Tuzla, Kurtköy, Beylikdüzü, Küçükçekmece, Büyükçekmece, Sancaktepe, Şile, Silivri, Çatalca

İzmirGaziemir, Karabağlar, Menderes, Torbalı, Buca, Bornova, Balçova, Çiğli, Narlıdere, Kemalpaşa, Tire, Selçuk, Güzelbahçe, Seferihisar, Urla, Çeşme, Aliağa, Bayındır, Karaburun, Bergama, Foça, Ödemiş

KahramanmaraşCentral, Türkoğlu, Pazarcık, Çağlayancerit, Andırın, Göksun, Afşin, Elbistan, Ekinözü

KaramanCentral

KırıkkaleCentral

KilisCentral

KocaeliCentral, Gölcük

KonyaMeram, Selçuklu, Karatay, Akşehir, Ilgın, Sarayönü, Kadınhanı, Seydişehir, Beyşehir, Ereğli, Karapınar, Çumra, Cihanbeyli

KütahyaCentral, Tavşanlı, Çavdarhisar, Altıntaş, Gediz, Emet, Simav, Hisarcık, Domaniç, Dumlupınar

MalatyaCentral

ManisaCentral, Saruhanlı, Akhisar, Soma, Muradiye, Salihli, Ahmetli, Kula

MardinCentral, Midyat

MersinCentral, Toroslar, Yenişehir, Tarsus, Erdemli, Çamlıyayla, Silifke

MuğlaCentral, Ortaca, Milas, Dalaman, Bayır, Yatağan, Köyceğiz, Ula, Fethiye, Menteşe, Bodrum, Marmaris, Seydikemer

OrduGülyalı, Perşembe, Fatsa, Ulubey, Gürgentepe, Gölköy, Çamaş, Kabadüz, Korgan, Çatalpınar, Kabataş, Ünye

OsmaniyeCentral

RizeCentral, Güneysu

SakaryaAdapazarı, Serdivan, Arifiye, Bekirpaşa, Güneşler, Hanlı, Karapürçek, Akyazı, Hendek, Ferizli, Geyve, Kazımpaşa, Söğütlü, Yazlık, Pamukova, Nehirkent, Karasu, Taraklı, Kaynarca, Kocaali

SamsunCanik, Atakum, İlkadım, Tekkeköy, Çarşamba, Ondokuzmayıs, Terme, Salıpazarı, Yakakent, Vezirköprü, Ladik, Kavak, Havza, Bafra, Ayvacık, Alaçam, Asarcık

SiirtCentral, Kurtalan

SivasCentral, Ulaş, Hafik, Yıldızeli, Zara, Şarkışla, Kangal, Altınyayla, İmranlı, Suşehri, Gemerek, Akıncılar, Gürün

TokatCentral, Turhal

TrabzonCentral, Yomra, Akçaabat, Arsin, Maçka, Çarşıbaşı, Sürmene, Köprübaşı, Beşikdüzü, Düzköy, Hayrat, Araklı, Vakfıkebir, Tonya, Şalpazarı, Çaykara, Dernekpazarı, Of, Uzungöl

UşakCentral, Banaz, Sivaslı, Ulubey, Eşme, Karahallı

YalovaCentral

ZonguldakCentral, Ereğli, Gülüç, Alaplı, Kozlu, Çaycuma, Gökçebey, Devrek, Kilimli

Products for areas not on the list are delivered free of charge to your door by courier; installation support is not available in these areas. A minimum order amount may apply for installation in some districts; you will be informed about this when you order. For our dealers' contact details, see our Stores page.

Furniture we deliver comes with a 5-year warranty and accessories with a 2-year warranty from the delivery date. For warranty coverage, proper use recommendations and return conditions, see the related pages.

Warranty Conditions Returns and Exchanges Stores

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