caploonba.com is operated by Orpak Mobilya İnş. San. ve Tic. A.Ş. We protect your personal information and your payments with the same care we put into our products. This page summarizes what information we collect, how we use it and how we keep it safe.
We collect only the information our services require.
Information you share when creating an account, placing an order or filling in forms on our website — such as your name, phone number, delivery and billing address and e-mail address — is collected by us as a natural part of the service.
To prepare, deliver and assemble your order; to manage your account; to provide after-sales support; and to meet our legal obligations. Your IP address is recorded for system security and troubleshooting, and transaction data may be used in statistical analyses without revealing your identity.
Campaign and new-product updates are sent only with your consent. You can set this preference when signing up and change it at any time from your account settings or via the link in any message you receive.
Personal information you submit electronically is not disclosed to third parties beyond the purposes and scope defined in our Membership Agreement. Details required for delivery and assembly are shared only with the team providing that service, to the extent necessary.
We treat the information you entrust to us as strictly private and confidential, and regard protecting it as a duty of confidentiality. We take all necessary technical and administrative measures to prevent its unauthorized use, public disclosure or transfer to third parties.
Your card details never reach us; your payment is completed under your bank's protection.
Every page of our website is protected by a 256-bit SSL certificate; the padlock icon and https:// in your browser's address bar confirm it.
Your card details are passed to the bank in encrypted form without being held on our servers; once the bank approves the card, your purchase is completed.
Credit card payments cannot be completed without your bank's SMS or mobile-app confirmation; your card can only be used with your approval.
For credit card orders, the accuracy of payment, billing and delivery details is checked against credit card fraud by our solution partners. For first orders, the cardholder or the bank may be contacted to verify these details before the order moves on to delivery.
Only you can access and change your account details, and account transactions also take place in an SSL-encrypted secure area. Caploonba will never ask for your card details, password or SMS verification code by phone, e-mail or message.
This policy applies only to caploonba.com; linked websites have their own rules.
Our website may contain links to other websites; the privacy practices and content of those sites are not our company's responsibility. Advertisements on our site are delivered through our advertising partners. For information about the cookies used on our site, please see our Cookie Policy.
Except in the following cases, your information is not disclosed to third parties:
The data controller is Orpak Mobilya İnş. San. ve Tic. A.Ş. For detailed information on how your personal data is processed under Turkish Personal Data Protection Law No. 6698 (KVKK), please see our Protection of Personal Data page.
This policy may be updated to reflect changes in legislation and in our services; the current version is always published on this page.